Terms of Service
Last Updated: March 1, 2025
Welcome to Luméa. These Terms of Service (“Terms”) govern your access to and use of our website and services. By visiting or purchasing from luméaa.com, you agree to be bound by these Terms. Please read them carefully before using our site.
1. General Conditions
By using this site, you confirm that you are at least the age of majority in your state of residence. You agree not to use our site or products for any unlawful purpose and to comply with all applicable U.S. laws and regulations.
We reserve the right to refuse service to anyone at any time for any reason. Any violation of these Terms may result in immediate suspension or termination of your access to our website or services.
2. Accuracy of Information
We strive to ensure that all information on our site is accurate and up to date. However, occasional errors may occur in product descriptions, pricing, promotions, shipping details, and availability. Luméa reserves the right to correct any errors or omissions and to update information at any time without prior notice.
3. Pricing and Payment
All prices listed on our website are in U.S. Dollars (USD) and are subject to change without notice. We may modify or discontinue products at any time without liability.
By completing a purchase, you agree to provide current, complete, and accurate billing and payment information. Payments are securely processed by trusted third-party providers. Luméa does not store full payment details. Any fraudulent activity will be reported to the appropriate authorities.
4. Shipping and Delivery
Shipping costs, options, and delivery times are outlined in our Shipping Policy. Luméa is not responsible for delays caused by carriers, customs, weather, or other factors beyond our control.
Once an order leaves our facility, the risk of loss or damage passes to the customer.
5. Returns and Refunds
Our Returns & Refunds Policy outlines the terms for returning or exchanging items. Luméa reserves the right to refuse returns or refunds for items that do not meet the stated requirements or have been used, damaged, or altered after delivery.
6. Intellectual Property
All content on this site—including text, graphics, logos, product designs, images, videos, and software—is the property of Luméa and protected by copyright, trademark, and other U.S. intellectual property laws.
You may not copy, distribute, modify, or create derivative works from any content without Luméa’s express written permission.
7. Third-Party Links
Our site may contain links to third-party websites. Luméa is not responsible for the content, accuracy, or policies of any third-party websites. Accessing these sites is at your own risk, and their policies will apply independently of ours.
8. Limitation of Liability
To the fullest extent permitted by law, Luméa and its affiliates shall not be liable for any indirect, incidental, special, punitive, or consequential damages—including loss of profits, data, or goodwill—arising from your use of our site, products, or services.
Luméa does not guarantee uninterrupted, timely, secure, or error-free operation of the website.
9. Indemnification
You agree to indemnify, defend, and hold harmless Luméa, its employees, affiliates, and partners from any claims, liabilities, damages, costs, or expenses (including legal fees) resulting from your violation of these Terms or misuse of our website or products.
10. Changes to These Terms
Luméa reserves the right to modify or update these Terms at any time. Updates will be posted on this page, and the “Last Updated” date will be revised accordingly. Continued use of the website after changes are posted constitutes acceptance of the revised Terms.
11. Governing Law
These Terms are governed by and construed in accordance with the laws of the United States of America and the State of Delaware, without regard to conflict of law principles.
Any disputes shall be resolved exclusively in the state or federal courts located in Delaware, USA.
12. Contact Information
For any questions or concerns regarding these Terms, please contact:
Luméa Support Team
Email: support@luméa.com
Website: www.luméaa.com
Support Hours: Monday to Friday, 8:00 AM – 5:00 PM EST